We value your feedback

Customer satisfaction survey 2019

We completed a customer satisfaction survey at the end of last year. This was a follow-up to the survey carried out in May 2019. We want to thank all of those who responded to the survey. Your feedback is important to us.

In the survey, we received especially positive feedback for quality, customer service and responsiveness, and high delivery capacity. For further development, it was suggested that we expand our product portfolio. With Lee Biosolutions becoming part of Medix Biochemica through acquisition at the end of 2019, and with recent product launches, we are aiming to provide our customers with a broader product portfolio and greater geographical reach.

We sincerely value our customer’s feedback because it helps us build a better customer experience. You can give us more feedback at any time.

Customer satisfaction survey results 2019
The results of Medix Biochemica’s last two customer satisfaction surveys and the overall average of customer satisfaction surveys conducted by The Customer Relationship Consultancy.